This does not affect your statutory rights. If a product has been produced individually to your specification then there are no rights to return. Please include a copy of your advice note or a note with your order reference, in addition, please include your reason for return. It must be returned undamaged and in its original packaging with all roll labels for a full refund and postage will be at your cost. If you are not completely satisfied with your purchase from I Love Borders, you may return it within 28 days of ordering. Please email details of any return prior to sending your goods back. Please do not send returns back without contacting us first. Should you wish to return your order, please email us in advance with your order details and reason for return. If there is a discrepancy with your order, please notify us within 3 working days. There are occasions when we have to wait for a products to be printed and so there may be a delay, and this gives you the choice whether to wait or not. If a product is out of stock we will email you advising you of a revised delivery date. Once we have confirmed your order has been placed you will receive a confirmation email. Please click on the Contact Us page and provide us with the items you would like, the quantity and the full delivery address required. **Subject to Royal Mail service guarantees/volume in the postal network, aim of delivery next working day.Īlthough at this present time we do not concentrate on sending deliveries outside the UK, we will happily quote on this service. Any express order placed before 13:00 Monday to Friday will be dispatched same day (excludes weekends, bank holidays and is always subject to stock) for delivery the next business day**. Priority delivery upgrades are available in the checkout allowing your order to be upgraded to a First Class Service (selected postcodes are a two day service including Northen Ireland). ▲Local sales taxes (VAT) and any customs charges will be payable directly to the postal service prior to delivery of goods. *Selected postcodes are deemed to be extended or remote areas by our delivery partners, these areas may not get daily deliveries or require additional logistics to complete a delivery. We are open during these times but our couriers and the postal service are not. Orders received over bank holidays or extended breaks will be shipped ASAP following the break, please expect a short delay in delivery. Not going to be at home? Have your order delivered to your business/work address if you do not think an adult will be available to accept and sign for your order. Deliveries should be expected within the hours of 8 am and 7 pm, a signature will be required for all courier dispatched items. Deliveries are made by post or courier depending on the total volume and weight of items ordered.
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